In Soul Support:Spiritual Encounters at Life's End: Memoir of a Hospital Chaplain. Joan shares true stories of people coming to terms--or not--with their final days. It offers intimate, behind-the-scenes accounts of the many ways patients, their families and friends, and hospital staff all deal with death and dying. The book tells not only their stories, but also the chaplain's. It relates how she listened and learned and stumbled and grew.